Ivyees

Thank you for shopping with Ivyees Everything Honey. We want you to be completely satisfied with your purchase, and we strive to provide a hassle-free return process for our valued customers.

• Returns are accepted within 30 days from the date of purchase.
• To be eligible for a return, the item must be unused and in the same condition as received.

1. Contact our customer service team at info@logwoodcompany.com to request a return.
2. Provide your order number, the reason for the return, and any relevant details.
3. Our team will review your request and provide instructions on the return process.

• Customers are responsible for return shipping costs, except in the case of a defective or incorrect item.
• If a return label is provided, it will be deducted from the refund amount.

• Refunds will be processed to the original payment method within 5 business days after receiving the returned item.
• Exchanges are subject to product availability.

Exceptions:

• Final sale items are non-refundable.
• Customized or personalized items are not eligible for return unless defective.

Defective or Damaged Items:

If you receive a defective or damaged item, please contact our customer service team within 30 days of receiving the product.

Provide photos of the defective or damaged item for our review.

Contact Information:

For any inquiries or assistance, please contact our customer service team at info@logwoodcompany.com or 781-990-5121.

Thank you for choosing Ivyees Everything Honey. We appreciate your business and are here to assist you with any questions or concerns. Your satisfaction is our priority.

Legal Disclaimer:

We reserve the right to update or modify this return policy at any time without prior notice