Thank you for shopping with Ivyees Everything Honey. We want you to be completely satisfied with your purchase, and we strive to provide a hassle-free return process for our valued customers.
- Returns are accepted within 30 days from the date of purchase.
- To be eligible for a return, the item must be unused and in the same condition as received.
- Contact our customer service team at email@example.com to request a return.
- Provide your order number, the reason for the return, and any relevant details.
- Our team will review your request and provide instructions on the return process.
- Customers are responsible for return shipping costs, except in the case of a defective or incorrect item.
- If a return label is provided, it will be deducted from the refund amount.
- Refunds will be processed to the original payment method within 5 business days after receiving the returned item.
- Exchanges are subject to product availability.
- Final sale items are non-refundable.
- Customized or personalized items are not eligible for return unless defective.
Defective or Damaged Items:
If you receive a defective or damaged item, please contact our customer service team within 30 days of receiving the product.
Provide photos of the defective or damaged item for our review.
For any inquiries or assistance, please contact our customer service team at firstname.lastname@example.org or 781-990-5121.
Thank you for choosing Ivyees Everything Honey. We appreciate your business and are here to assist you with any questions or concerns. Your satisfaction is our priority.
We reserve the right to update or modify this return policy at any time without prior notice