Accessibility Statement

This statement was last updated on May 11, 2025

We at Ivyees/ Logwood Company, LLC are working to make our site www.ivyees.com accessible to people with disabilities.

Web Accessibility Statement

At Ivyees, we are committed to ensuring that our website is accessible to all individuals, regardless of ability or technology. We strive to meet or exceed the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, to make our online content as inclusive and user-friendly as possible.

We continually work to improve the accessibility of our website by:

Using clear, consistent navigation and readable fonts
Providing alt text for meaningful images
Maintaining color contrast for readability
Designing for keyboard navigation and screen reader compatibility

Feedback and Support
If you experience any difficulty accessing any part of our website, please contact us. We welcome your feedback and are happy to provide information or assist with your order by phone or email.

We are committed to providing an accessible and welcoming experience for all of our customers. Your suggestions help us improve.

Accessibility adjustments on this site

We have adapted this site in accordance with WCAG [2.0 / 2.1 / 2.2 - select relevant option] guidelines, and have made the site accessible to the level of [A / AA / AAA - select relevant option]. This site's contents have been adapted to work with assistive technologies, such as screen readers and keyboard use. As part of this effort, we have also [remove irrelevant information]:

Used the Accessibility Wizard to find and fix potential accessibility issues
Set the language of the site
Set the content order of the site’s pages
Defined clear heading structures on all of the site’s pages
Added alternative text to images
Implemented color combinations that meet the required color contrast
Reduced the use of motion on the site
Ensured all videos, audio, and files on the site are accessible

Refund Policy - the basics

Having said that, a Refund Policy is a legally binding document that is meant to establish the legal relations between you and your customers regarding how and if you will provide them with a refund. Online businesses selling products are sometimes required (depending on local laws and regulations) to present their product return policy and refund policy. In some jurisdictions, this is needed in order to comply with consumer protection laws. It may also help you avoid legal claims from customers that are not satisfied with the products they purchased.

Declaration of partial compliance with the standard due to third-party content [only add if relevant]

The accessibility of certain pages on the site depend on contents that do not belong to the organization, and instead belong to [enter relevant third-party name]. The following pages are affected by this: www.ivyees.com We therefore declare partial compliance with the standard for these pages.

Requests, issues and suggestions

If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us through the organization's accessibility coordinator:

Camelia White
info@logwoodcompany.com